Lightning Talk

Increasing Awareness Training Completion from 15% to 90% in 12 Months

Overview

We propose a session that looks at the challenges universities face in driving engagement with mandatory awareness training and how a targeted, data-driven approach can dramatically improve outcomes. Within MTU we started from a base of approximately 15-20% completion at the end of 2024, MTU achieved a completion rate of approximately 90% by the end of 2025. The session will walk through the strategies, challenges, arguments, and operational changes that help during this 12month period.

Session Format & Structure

• Duration: 25 minutes

• 5 minutes – Introduction

• 10 minutes – Strategies

• 5 minutes – Results, and lessons learned

• 5 minutes – Q&A

Concept

Awareness training often suffers from low engagement due to competing priorities, poor communication, and lack of accountability. This talk presents a practical case study demonstrating how a structured programme transformed participation levels.

Topics discussed might include:

• Identifying root causes of low completion rates

• Leveraging leadership support and organisational buy-in

• Implementing targeted communication strategies

• Using metrics and reporting to drive accountability

• Simplifying and improving the learner experience

• Embedding awareness into organisational culture rather than treating it as a one-off task

Resources & Support

• Stage

• Microphone

• Screen…. :D

Conclusion

Hopefully the session will demonstrate that improving awareness training completion is achievable with the right combination of strategy, communication, accountability and luck.

By sharing MTU’s journey from 15% to 90% completion, the attendees will hopefully take some lessons learned to help the along the same journey.